Terms of Service
1. The service
goonlab ("the Service", "we", "us") is an automated video generation platform. You submit a text prompt; the Service produces a video and delivers it to your account library. These terms are a contract between you and the operator of the Service.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Service. By creating an account you confirm both.
3. Accounts
You are responsible for your account credentials and for all activity under your account. One account per person. We may suspend or terminate accounts that violate these terms.
4. Tokens
Generation is paid for with tokens purchased in packs. Tokens are a prepaid service credit: they are not money, are non-transferable, carry no cash value, and can only be spent inside the Service.
If a generation fails on our side, for example a machine fault, a network fault, or an answer from the AI model that could not be read, every token it used is returned to your balance automatically. When the AI model refuses to write what was requested, the generation stops and the tokens used up to that point are kept. Sending requests the AI model refuses again and again is grounds for closing your account. Refunds of token packs are described in our Refund Policy.
5. Content
You are responsible for the prompts you submit. You may not use the Service to create content that is illegal, that depicts real identifiable persons without their consent, or that involves minors in any context.
Published videos enter the public catalog and must follow the content rules our payment partners require of us. A video you publish must contain none of the following:
- Minors — no one under 18 in any sexual context, real or fictional, including characters presented, described, or drawn as underage, and any age-play or "barely legal" framing.
- Incest — sexual content between family members, by blood or by role ("step-" relations included).
- Bestiality — sexual contact with animals or non-anthropomorphic creatures.
- Non-consent — rape or assault portrayed as unwanted, or any participant who cannot consent: asleep, unconscious, drugged, intoxicated, or coerced.
- Bodily waste — scat, urine, or vomit in a sexual context.
- Violence, blood and death — torture, serious injury, strangulation, necrophilia, or death in a sexual context.
- Real people — the likeness of any real, identifiable person without their documented consent; deepfakes are banned outright.
- Trafficking or solicitation — anything advertising or promoting prostitution, escorting, or trafficking.
- Hateful content — sexualized degradation targeting a protected group.
Publishing a video that breaks any rule above gets your account banned — immediately and permanently. Any tokens remaining on the account are forfeited and will not be refunded.
We may remove content and terminate accounts that break these rules.
6. Your library and publishing
Generated videos are private to your account by default. If you choose to publish a video to the public catalog, you grant us a non-exclusive licence to host and display it there until you unpublish it or delete your account.
7. Acceptable use
No scraping, no automated account creation, no attempts to disrupt or reverse the Service, no resale of Service access.
8. Disclaimers
The Service is provided "as is". Generated output is produced by automated systems and we do not guarantee any particular quality, accuracy, or fitness for a purpose. Our total liability is limited to the amount you paid us in the 12 months before the claim arose.
9. Changes
We may update these terms; material changes will be announced on the site. Continued use after a change means acceptance.
10. Contact
Questions about these terms: see the contact page.